About products
What size should you choose?
When choosing a size, it is worth using the size charts found on the product pages. The size charts show the foot length in cm. You can also find model-specific size charts in the links below:
We can help with questions related to clothing sizes, for example via chat.
The authenticity of the products
We check every product before putting it on sale, so you can shop in our store with confidence.
Are there also used products in the online store?
Yes, we also have some used shoes in our online store. You can easily identify used products from different product images, for example. You can find all used products here .
All used shoes are on display in our Helsinki store.
Store
When is the store open and where is it located?
Our store is located in Helsinki at Liisankatu 21. You can learn more about our store here .
Our store is open.
Monday - Saturday - - 13:00 - 18:00
Sunday - - Closed
What products are available in the store?
On each product page you can see the store availability of the product and its sizes.
All products can be ordered for pickup at the Helsinki store, even if the product is not in stock in Helsinki at that moment.
Deliveries
How long does it take for delivery?
At Streetwear Finland, we process your order within 48 hours of your order. Your order will arrive within 1-4 business days once it has been placed in Finland.
Once we have processed your order and sent it to the post office, you will receive a notification to your email or phone number, which includes the Posti tracking number.
Please note, however, that if your order includes products with a longer delivery time, the delivery time may be 8-16 business days.
Where can I track my order?
Once your order has been processed, you will receive an email with a link to track your delivery.
Please note that if your order includes products with a longer delivery time, the tracking will only be updated once the products have left our Helsinki warehouse. Before this, you can inquire about the delivery status via chat.
How much does delivery cost?
Shipping fees to 🇫🇮Finland, 🇪🇪Estonia, 🇱🇻Latvia and 🇱🇹Lithuania
- Order total under €200 - €5.90
- Order total over €200 - FREE
Returns
Do I have the right to return the products I ordered?
All orders placed in the online store can be returned within 14 days of receiving the order.
You can read more about the return and its terms and conditions here.
When will I get my money back?
Once the returned products have arrived, we will inspect them and then refund the money using the payment method used to place the order.
How much does delivery cost?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are of high quality and a fair value.
