Streetwear Finland Online Store Terms and Conditions
1 COMMON
These terms and conditions apply to the online store www.streetwear.fi, www.sneakersinfinland.com and www.vintageinfinland.com. Streetwear Finland Oy, 00170 Helsinki, ID number 3417752-5 is responsible for the operation.
By using the Sneakers Finland online store, you accept these terms and agree to abide by them.
Streetwear Finland Oy does not guarantee the uninterrupted or error-free operation of the online store, and there may be interruptions in the service, e.g. due to hardware service or maintenance procedures. Streetwear Finland Oy is not responsible for damages related to the use of the online store, unless otherwise required by mandatory legislation.
Streetwear Finland Oy has the right to change these terms and conditions by publishing the updated terms on the website of the online store. Before placing an order, familiarize yourself with the terms and conditions valid at any given time.
Ordering from the online store requires that you comply with the terms and conditions of the online store, meet the corresponding requirements and provide complete and truthful information about yourself. You must correct any incorrect information about yourself without delay. Store the customer IDs needed for logging in carefully so that they do not fall into the hands of outsiders. You can only have one ID. Streetwear Finland Oy is not responsible if you do not receive your order, order or delivery confirmation or other documents due to incorrect information.
Your personal information is stored in the customer register maintained by Streetwear Finland Oy . You can read more detailed information about the processing and use of personal data in Streetwear Finland Oy's customer data privacy statement.
INTELLECTUAL PROPERTY RIGHTS OF STREETWEAR FINLAND ONLINE STORE
The content of the online store (including images, texts, product information, texts, trademarks, videos, logos and tables) is the property of Streetwear Finland Oy and/or its partners protected by copyright and other intangible rights, the unauthorized use or copying of which is prohibited. Finnish law applies to disputes concerning intangible rights.
USE OF COOKIES
The Streetwear Finland online store uses cookies (also known as Cookie). A cookie is a small text file stored in the internet browser in connection with an online store transaction, which enables the tracking of visitors to the online store's pages.
The use of cookies generally facilitates online store transactions and, for example, logging into the online store. In addition to this, the use of cookies makes it possible to prepare different composite information about online store customers.
The information collected with the help of cookies is anonymous, but it is possible to associate the information with the personal information obtained from the user and use it to produce targeted advertising. Targeted advertising means, for example, that you may see the products you recently viewed in the Streetwear Finland online store or other related products in advertisements on other websites as well.
The use of cookies is safe and they do not damage users' computers or files. If you wish, you can turn off the use of cookies in your internet browser settings. However, disabling cookies may affect the proper functioning of the online store. We always recommend using cookies in the www.streetwear.fi online store for the best online shopping experience.
The Streetwear.fi website uses Google Analytics, which is an analysis tool from Google Inc. Google Analytics uses cookies in the form of a text file to improve the analysis of the use of the sneakersinfinland.com website. Google sends and stores information generated by cookies about your use of the website, including your IP address, to its servers in different countries. Data may be processed in a different country than where you live. The information is used to analyze the user's transactions, to prepare reports on the activities on the site, and to provide services related to the use of the site and the internet.
Google may also transmit information to third parties if required by law or if a third party processes the information on Google's behalf. Your IP address is not combined with other information that Google may have about you. You can refuse the use of cookies by blocking their use in your browser settings. Please note that some features of the pages may not work if cookies are blocked.
By using this website, you agree that Google will process your data as described on this page and in accordance with Google's privacy policy.
How Google uses the collected data »
2. ORDERING FROM THE ONLINE STORE
You can order products either after registering as a customer of the online store or, if you wish, also without registering. When registering and/or ordering, you must provide at least all the information required for the order.
You can familiarize yourself with the products and return the products to the Seller within 14 days of receiving the products.
Before making the payment, you must accept the order and delivery terms of the online store. After that, by pressing the Go to payment button, the order is registered and can no longer be changed in the online store. If you want to cancel or change the order after this, please contact info@streetwear.fi.
We will send you a receipt by e-mail from the order, where you can check the order information. It is a good idea to keep the order receipt for possible future use.
The tax rates applied in product taxation are shown on the invoice.
PAYMENT
Accepted payment methods in the Streetwear Finland online store are online payment, payment card, mobile payment methods and Paypal.
By paying, you accept Checkout Finland's payment terms .
ORDER RESTRICTIONS
Only persons over the age of 15 can make purchases from the online store. People under the age of 18 can only pay for their purchases online.
THE RIGHT TO REFUSE AN ORDER
If one of the products you ordered is not available, Streetwear Finland will contact you. If necessary, the seller has the right to cancel the transaction. In some cases, the ordered product may be out of stock. When the product is out of stock, the customer will be notified by email. The missing product will be refunded to the customer according to the payment method of the order.
DELIVERY METHODS AND COSTS
The ordered products are delivered to the nearest Post Office of the delivery address. You can also pick up the order at the location agreed with Streetwear Finland.
Prices do not include delivery costs unless otherwise stated. Delivery costs are paid when paying for the products in accordance with Posti's valid pricing.
PRODUCT DELIVERY
The estimated delivery time of the products is 1–5 business days. Deviating delivery times are reported in the product information.
Streetwear Finland Oy is not responsible for delays in deliveries that do not depend on the operation of the online store. If the delivery is delayed more than 7 business days from the time of payment of the order, please contact us via the website.
3. RETURN
You have 14 days to return the product after receiving it. The cost of the return is postage. Postage is charged directly from the amount to be returned.
The product to be returned must be in its original condition and in its original packaging. All labels and price tags must also be in place. Make sure you return all parts, including any packaging materials. According to the law, the buyer is responsible for the reduction in value if he has put the product into use.
Products to be returned must be packed carefully.
The customer is obliged to present a proof of purchase, receipt or other proof of the place and time of purchase when returning or complaining about a product defect. Streetwear Finland Oy reserves the right to collect the costs caused by searching for the receipt from the buyer.
Complaints and returns are processed only in writing. The return can be made via the return form . When returning via the form, the return must be mailed with a return label provided by the Seller within 7 days of accepting the return. The customer can request additional time by contacting info@streetwear.fi, in which case additional time is granted for a maximum of 7 days. If the goods are not mailed within this time, the right to return expires.
You can also submit a free-form complaint by email to info@streetwear.fi.
RETURN OF THE PAYMENT
Streetwear Finland Oy will return your payment within 14 days after receiving the return notification, provided that the return has been received, or you have proven that you have sent the products back. The return is made with the payment method you used when placing the order.
CUSTOMER COMMUNICATION
Streetwear Finland sends its registered customers both marketing messages and customer service messages to e-mail and mobile phone. Electronic direct marketing is only sent to customers who have expressly approved it in advance. Customer service messages are related to the customer's order and delivery from the Streetwear Finland online store. Electronic messages related to customer service and orders are sent even if you have not specifically allowed electronic direct marketing. By accepting the contract terms of the online store and ordering from the online store, you agree to the sending of customer service messages.
OTHER TERMS AND CONDITIONS
Finnish law applies to these contract terms and any disputes between the customer and Streetwear Finland Oy .
SITUATIONS OF DISAGREEMENT
The seller is responsible for possible errors in the products in accordance with Finnish law. In cases of disagreement, you can refer the matter to the Consumer Disputes Board. Before taking the matter to the Consumer Disputes Board, we recommend contacting consumer advice.
Attorney fees will not be reimbursed, because the Consumer Advice and Consumer Disputes Board offers free help in resolving disputes.
CLEAR PRICE ERRORS
The seller of the product reserves the right to cancel the order when there is a clear and essential price error. This refers to a possible pricing error of the product in the online store in such a way that the price of the product deviates so significantly and clearly from the usual price level of the product that the average consumer would be considered to have understood that it was a mistake. A clear price error would be considered, for example, if the price of the product is 0.00 euros or there is no price at all, or if the price of a product worth hundreds of euros is presented at such a low price that, according to general perception, it can be considered incorrect.
OBSTACLE MAJOR
Streetwear Finland Oy is not responsible for delays or damages that result from an obstacle beyond the scope of influence, which could not reasonably have been foreseen or the consequences of which could not have been avoided. A force majeure is considered e.g. industrial action, staff falling ill, import and export bans, disruptions in general telecommunication connections, power outages and disruptions in the flow of mail or road traffic. If the force majeure continues for more than a month, both the seller of the product and the customer have the right to cancel the transaction without damages or delay penalties.
4. Walley Invoice/Part Payment
Flexibility and freedom of choice - pay all at once or in installments, at the pace you choose
Invoice and account credit give you more time to pay for your online shopping purchases. Using them, you can wait for your order to arrive in peace before paying for it. You can make the payment either at once with an invoice or in smaller parts with an account credit, in which case you can pay the amount that suits you best every month and spread the payment over a maximum of 36 months.
Free payment time with an invoice - safe and easy transaction
With an invoice, you always get 45 days of interest-free payment time for your online shopping. The long payment period enables you to check your purchase and, if necessary, return it before the invoice is due.
To take advantage of the payment period, you need a positive credit decision, which is easy to apply for when making a purchase. You can apply for it if you are at least 18 years old and have a Finnish social security number and a permanent, official home address in Finland. Your credit information is also checked from Bisnode Finland Oy's register.
The payment method can be used for purchases of up to €5,000.
When you have received a positive credit decision and confirmed the purchase transaction, you will receive an invoice for your purchase in your email. If you want to pay the invoice in smaller parts and with a payment period that suits you better (1-36 months), after receiving the first invoice, you should enter into a credit agreement regarding continuous credit with Collector Bank AB by logging into My Pages at my.walley.fi . Upon signing the credit agreement, you will be granted a credit limit that can be used for subsequent purchases in accordance with the credit terms.
When you have a valid credit agreement, you should only pay the minimum amount stated on the invoice you received by the due date, but you can also pay a larger amount if you wish. After that, you will be sent a monthly invoice by e-mail until the loan is fully paid. If you wish, you can always reduce your credit in installments larger than the minimum amount stated on the invoice.
Credit costs and credit example: Campaign conditions apply in Streetwear Finland's online store, according to which the interest on account credit is 19.2% expressed as a nominal annual interest rate and the monthly payment is €2.95 per month (€3.80 on the first invoice). If the granted credit limit is €1,000 and it has been used in its entirety for purchases made from the Streetwear Finland online store and the credit is repaid within 36 months, with the applicable campaign terms, the effective annual interest rate is 28.6%, the total amount of credit costs is €403, the total amount to be paid is €1,403 and the number of installments is 36 . Late payments will be charged with statutory reminder fees and collection costs, as well as interest for the delayed period.
Credit terms
The issuer of the invoice and credit is Collector Bank AB, organization number 556597-0513, which is the registered owner of the Walley trademark.
Lilla Bommens Torg 11, Box 11914, SE-404 39. More information www.collector.fi
You can get complete terms and information about Walley Invoice and Account Credit from the following links:
More detailed service description: https://www.walley.fi/asiakaspalvelu/
General invoicing and account credit terms: https://cdn.walleypay.com/terms/Terms_FI.pdf
Standard European consumer credit terms: https://cdn.walleypay.com/terms/SECCI_FI.pdf
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